E-Bike Service Centre

Sending positive vibrations with every service!

At Beaches Electric Bikes, we're committed to providing exceptional e-bike service and maintenance to the Northern Beaches community and beyond. Our experienced team brings the same passion and expertise to servicing your e-bike as we do to helping you find your perfect ride.

Whether you need routine maintenance, safety checks, or complex electrical diagnostics, our qualified technicians are here to keep your e-bike running smoothly and safely on the roads and trails of the Northern Beaches.

Essential Requirement: Please bring your battery key with every service visit. We need to safely discharge your system before any work can begin.

Our Service Approach

10-Point Safety Check

Every e-bike receives our comprehensive safety inspection when you drop it off. This thorough assessment ensures we identify any safety-critical issues and provide you with expert advice.

  • Complete safety assessment
  • Professional consultation included
  • Safety-first approach to all repairs
  • Clear explanation of required work

Quality Workmanship

We service most e-bike brands with motors up to 500 watts. Our team has particular expertise with the brands we stock, including Merida, Orbea, Norco, Dirodi, and Smartmotion.

  • First-come, first-served service queue
  • Same-day service usually not available due to demand
  • Detailed explanation of required work
  • No fixed quotes due to e-bike complexity

Safety Standards

Your safety is our priority. We ensure all repairs meet Australian e-bike regulations and maintain the highest safety standards.

  • Essential safety repairs are mandatory
  • Brakes and safety systems must be operational
  • Australian compliance guaranteed
  • Legal factory settings restoration

Parts & Availability

We stock parts for our main brands, but for other manufacturers, sourcing specific parts may take additional time. We recommend discussing any electrical issues before dropping off your bike.

  • Priority parts access for stocked brands
  • Extended lead times possible for other brands
  • Pre-service consultation recommended
  • Parts warranty included with service

Service Pricing

Transparent pricing with no hidden fees

Safety Check & Consultation

$30

10-point safety inspection and professional consultation

Service Labour

$120/hour

Charged in 15-minute increments ($30 minimum)

Service Conditions

To ensure we provide the best possible service for your e-bike, please note the following:

Queue System: We operate on a first-come, first-served basis. Processing times may vary depending on current demand and the complexity of required work.

Safety Requirements: Essential safety items such as brakes must be in working order before we can perform any other work on your bike. This ensures compliance with our insurance requirements and keeps you safe on the road.

Optional Repairs: While safety items are mandatory, other repairs such as gears and drivetrain work are optional and at your discretion.

Payment & Collection: Full payment is required before your bike can be released. We provide detailed invoicing and welcome any questions about the work completed.

Warranty: All parts are covered by warranty, subject to fair use conditions.

Brands We Service

We service most e-bike brands up to 500 watts, with particular expertise in:

NCM • Orbea • AMPD • Dirodi • Fantic • Smartmotion • Rever • Dyson • Merida • Shimano • Bosch • Fazua • Bafang Plus Many More

Don't see your brand listed? Contact our friendly team - we work with a wide range of e-bike systems!

Visit Our Workshop

Beaches Electric Bikes
1/1440 Pittwater Rd
North Narrabeen NSW 2101

Workshop Hours

Monday - Friday: 10:00 AM - 5:00 PM

Saturday: 10:00 AM - 3:00 PM

Sunday & Public Holidays: Closed

Contact Us

Phone: 02 8201 3824

Text Only: 0483 982 474

Questions about your service? Our knowledgeable and friendly team is here to help!

Proudly serving Sydney, the Northern Beaches, and customers from across Australia with expert e-bike service and support.